Frequently asked questions
About accommodation and reservations
- Are there any convenience stores nearby?
Lawson is located two doors down from our guesthouse.
- What is your cancellation policy?
Please note that cancellation fees will be incurred from 7 days prior to your stay.
Please check the following page for details.
→Click here for cancellation policy
- Is there a curfew?
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Curfew is 1am.
- Can I check out early in the morning?
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Early check-out is possible.
- Can I stay without making a reservation?
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If there are vacant rooms, you can stay.
- How can I make a reservation?
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Please apply using the reservation form or by phone.
→For availability and reservations, click here
- Is it okay for a woman to stay alone?
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You can also make a reservation for one person per room, so you can use the facility with peace of mind.
If you have any concerns, please contact us in advance.
- What time is check-in?
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Check-in times are between 3pm and 11pm. Please let us know your approximate check-in time in advance.
- Can I bring small children with me?
We accept overnight guests from the upper grades of elementary school.
However, the price will be the same as for adults.
About the rooms and facilities
- Is there a washing machine?
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There is a fee to use the shared washing machine (100 yen per use).
Please speak to a staff member when using the facility.
- Is there parking available?
There is no parking available.
There are many coin parking lots nearby. The closest one is on the road south of the guesthouse, heading east.
Please come to the entrance of the guesthouse and we will guide you there. (Please contact us before your arrival.)
- Is there a smoking area?
All rooms are non-smoking. There are designated smoking areas (in the kitchen or in front of the neighboring store).
- Can I charge my mobile phone?
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We do not provide dedicated chargers, but there are outlets in each room that you can use.
- Are there bicycle rentals?
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No. We will introduce you to a nearby bicycle rental shop.
- Can I use the Internet?
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Free Wi-Fi is available.
About fees and payments
- Can I pay by credit card?
We accept VISA, MASTER, AMEX, JCB, PAYPAY, WeChat Pay and Alipay.
others
- Are there any recommended sightseeing spots nearby?
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Kinkakuji Temple, Kitano Tenmangu Shrine (the god of learning), Hirano Shrine (a famous cherry blossom spot), and Ryoanji Temple (famous for its rock garden) are also within walking distance.
→Guesthouse "Sakura Komachi" map here
(You can check by selecting "Nearby Facilities" or "Shrines and Temples" from the map menu.)
- What is the nearest station?
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The nearest station is JR Sanin Main Line Marumachi Station. From Marumachi Station, transfer to city bus number 205 and get off at the Kinkakuji-michi bus stop.
→Click here for access to the guesthouse "Sakura Komachi"
- Do you sell towels, shampoo, soap, toothbrushes, etc.?
We do not sell towels, shampoo, or soap, but they are provided in the baths and rooms. If you go to a public bath, we will lend you a bath set for free. Toothbrushes are sold for 100 yen each.
